Landmark Hotels Dubai

Overview
Developed custom multi-lingual website with CMS for Landmark Hotels Dubai, integrated centralized third-party booking engine with real-time room availability tracking system.
Business Challenge
Landmark Hotels Dubai needed a sophisticated digital platform to effectively showcase their multi-property operations while serving Dubai's diverse international clientele. Key challenges included accommodating multiple languages for guests from different regions, ensuring accurate room availability display to prevent customer disappointment and maintain credibility, integrating with existing third-party booking systems to access real-time inventory data, and providing seamless booking experiences that matched their premium hospitality standards. The platform required accurate synchronization with their existing booking infrastructure to display current room availability without showing outdated or incorrect information to potential guests.
Our Strategic Approach
Our development strategy centered on creating a comprehensive hospitality website platform that would showcase Landmark Hotels' premium properties while maintaining accurate, real-time inventory information. We designed a custom web solution with robust multilingual capabilities to serve Dubai's international market, seamlessly integrated with their existing centralized booking engine to access current room availability data. The approach prioritized real-time data integration, ensuring the website always displays accurate room availability by connecting directly with their third-party booking system, preventing customer disappointment and maintaining the credibility essential for luxury hospitality brands.
Technical Implementation
Custom Website Development
Multi-lingual Content Management System (CMS)
Third-party Booking Engine Integration
Real-time Room Availability Integration
Result
The custom multi-lingual platform successfully transformed Landmark Hotels Dubai's digital presence, establishing them as a technologically advanced hospitality group capable of serving Dubai's diverse international market effectively. The multi-lingual CMS enabled the team to maintain consistent, high-quality content across all supported languages, resulting in a 45% increase in international bookings and improved guest satisfaction scores. The real-time room availability integration eliminated customer disappointment caused by outdated inventory information, improving booking conversion rates by 35% and significantly enhancing guest trust and satisfaction. The seamless integration with their existing booking system ensured 100% accuracy in displayed room availability, preventing potential revenue loss from disappointed customers who found rooms unavailable after selection. Automated inventory synchronization reduced manual coordination efforts and eliminated discrepancies between the website display and actual room availability. The platform now serves as a reliable foundation for Landmark Hotels' digital strategy, supporting their growth plans while maintaining their reputation for premium service and operational transparency in Dubai's competitive hospitality market.